1. INTRODUCTION AND SCOPE

Incaendium Initiative Corporation, a Delaware Corporation doing business as “Sonic Fire Tech” ("Company", "we", "us", or "our"), respects your privacy and is committed to protecting your personal information through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use the Sonic Alert App that is available when purchasing a Sonic Home Defense System, or access any of our related services (collectively, the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect through our Services, including our website, any future mobile applications, and any other digital platforms or services we operate. It also applies to information collected offline in connection with our Services, such as through customer support interactions, sales communications, or business development activities. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

If you do not agree with our policies and practices as described in this Privacy Policy, please do not use our Services. This Privacy Policy may change from time to time, and your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

2. INFORMATION WE COLLECT AND HOW WE COLLECT IT

a) Personal Information You Provide Directly. We collect personal information that you voluntarily provide to us when you register for an account, use our Services, communicate with us, or otherwise interact with our business. This information may include your full name, email address(es), company name and title, business phone number, mailing address(es), billing and payment information including credit card details and billing address(es), and any other information you choose to provide in your communications with us or through your use of the Services.

b) Information Generated Through Service Use. When you use our website and the Sonic Alert App, we automatically collect certain information related to your interactions with the Service. This may include device identifiers, log data (such as access times, features used, and error reports), and technical information about your mobile device, operating system, and internet connection. We may also collect data about device status, system alerts, and control commands you issue through the app, as well as related performance metrics. This information helps us maintain the security and functionality of the Service, improve system performance, and provide reliable support to users.

c) Technical and Usage Information. We automatically collect certain technical information when you access or use our Services, including your internet protocol (IP) address, device identifiers and characteristics, browser type and version, operating system and platform, referring and exit pages and URLs, date and time stamps of your visits, pages viewed and features used, search terms and queries, and other diagnostic data related to your use of the Services.

d) Cookies and Tracking Technologies. We use various tracking technologies to collect information about your interaction with our Services, including persistent and session cookies, web beacons and pixels, local storage objects, and similar technologies. These technologies help us authenticate users, remember your preferences and settings, analyze usage patterns and performance, provide personalized content and recommendations, and improve the overall functionality of our Services.

e) Third-Party Sources. We may obtain information about you from third-party sources to supplement the information you provide directly, including business contact databases and professional networking platforms, payment processing and financial services providers, analytics and marketing service providers, and public databases and social media platforms where you have made information publicly available.

3. HOW WE USE YOUR INFORMATION

a) Service Provision and Platform Operations. We use your personal information primarily to operate, maintain, and provide the features and functionality of the Service. This includes enabling you to remotely control fire defense systems, processing your instructions and settings, monitoring system performance, and ensuring that your devices remain secure and responsive. We also use your information to deliver updates, troubleshoot technical issues, and maintain the overall safety, reliability, and availability of the Service.

b) Business Operations and Administration. We use your information for various business purposes, including processing payments and managing billing and subscription services, communicating with you about your account, services, and transactions, conducting internal analytics and research to improve our Services, complying with legal obligations and regulatory requirements, protecting against fraud, unauthorized access, and security threats, and enforcing our Terms of Service and other agreements.

c) Marketing and Communications. With your consent where required by law, we may use your information to send you promotional materials, newsletters, and updates about our Services, provide information about new features, products, or services that may interest you, invite you to participate in surveys, webinars, or other research activities, and deliver targeted advertising and marketing content through various channels.

d) Legal Compliance and Protection. We may use and disclose your information as necessary to comply with applicable laws, regulations, and legal processes, respond to government requests and law enforcement inquiries, protect our rights, property, and safety and that of our users and the public, investigate and prevent fraud, unauthorized access, and other illegal activities, and enforce our agreements and policies.

4. THIRD-PARTY SERVICE PROVIDERS AND DATA SHARING

a) Business Service Providers. We share information with various business service providers who assist us in operating our business and providing our Services, including payment processors and financial institutions for handling billing and subscription payments, customer support and communication platforms for providing assistance and resolving inquiries, marketing and advertising service providers for promoting our Services and analyzing campaign effectiveness, and professional services providers such as legal, accounting, and consulting firms.

b) Data Processing and Analytics Partners. We may share aggregated, anonymized, or de-identified information with third-party partners for research and analytics purposes, including market research organizations for industry trend analysis, academic institutions for research and development projects, and business intelligence providers for improving our Services and developing new capabilities.

c) Legal and Regulatory Disclosures. We may disclose your information to third parties when required or permitted by law, including to government agencies, law enforcement, and regulatory authorities in response to legal process or official requests, to courts and legal representatives in connection with litigation or dispute resolution, and to other parties as necessary to protect our rights, comply with legal obligations, or prevent harm to individuals or our business.

d) Business Transfers and Corporate Transactions. In the event of a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred to the acquiring or surviving entity as part of the transaction, subject to appropriate confidentiality and data protection measures.

5. INTERNATIONAL DATA TRANSFERS AND CROSS-BORDER PROCESSING

a) Global Operations and Data Processing. Our Services involve international operations and data processing activities that may result in your information being transferred to, stored in, or processed in countries other than your country of residence, including the United States where our primary servers and operations are located. These countries may have different data protection laws and standards than those in your jurisdiction.

b) Safeguards for International Transfers. When we transfer personal information across borders, we implement appropriate safeguards to protect your information, including entering into standard contractual clauses or data processing agreements with third-party service providers, ensuring that recipients provide adequate levels of data protection, implementing technical and organizational security measures, and complying with applicable data protection frameworks and certification programs.

c) Third-Party Provider Locations. Some of our third-party service providers, including information technology partners and cloud infrastructure providers, may process your information in various countries around the world. We require these providers to implement appropriate data protection measures and comply with applicable privacy laws and our contractual requirements.

6. DATA RETENTION AND STORAGE

a) Retention Periods and Criteria. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our Services, and comply with our legal obligations. The specific retention period depends on various factors, including the type of information, the purpose for which it was collected, your relationship with us, and applicable legal requirements. Account information and user profile data are typically retained for the duration of your active account plus a reasonable period thereafter for business continuity and legal compliance purposes.

b) Anonymization and Aggregation. We may retain anonymized or aggregated information derived from your personal data indefinitely for research, analytics, and business improvement purposes. This anonymized information cannot be used to identify you personally and may be used to enhance our Services, develop new features, and contribute to industry research and development.

c) Data Deletion and Disposition. Upon expiration of applicable retention periods or upon your request for deletion where legally permissible, we will securely delete or destroy your personal information using industry-standard methods. However, some information may be retained in backup systems or archives for technical reasons or as required by law, and complete deletion may take additional time to fully propagate through all systems.

7. YOUR PRIVACY RIGHTS AND CHOICES

a) Access and Portability Rights. You have the right to access the personal information we hold about you and to receive a copy of such information in a structured, commonly used, and machine-readable format. You may also request that we transmit your information directly to another service provider where technically feasible. To exercise these rights, you may use the account settings within our platform or contact us using the information provided in this Privacy Policy.

b) Correction and Update Rights. You have the right to request correction or updating of any inaccurate or incomplete personal information we hold about you. You can update much of your account information directly through your user profile settings, or you may contact us to request corrections to information that cannot be updated through the platform.

c) Deletion and Erasure Rights. Subject to certain limitations and exceptions under applicable law, you have the right to request deletion of your personal information. We will honor such requests unless we have a legitimate reason to retain the information, such as fulfilling ongoing contractual obligations, complying with legal requirements, or protecting our legitimate business interests.

d) Objection and Restriction Rights. You may object to certain processing of your personal information or request restriction of processing in specific circumstances, such as when you contest the accuracy of the information or object to processing based on legitimate interests. We will consider such requests and may cease or limit processing unless we have compelling legitimate grounds to continue.

e) Marketing and Communication Preferences. You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our communications, updating your preferences in your account settings, or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional and service-related communications necessary for your use of the Services.

8. CALIFORNIA PRIVACY RIGHTS AND DISCLOSURES

a) California Consumer Privacy Act Compliance. If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and related legislation. We do not sell personal information as defined by the CCPA, and we do not have actual knowledge of selling personal information of consumers under 16 years of age. However, we may share personal information with third-party service providers and partners as described in this Privacy Policy.

b) Categories of Personal Information Collected. We collect the following categories of personal information as defined by the CCPA: identifiers such as name, email address, and account credentials; commercial information including transaction history and payment details; internet or electronic network activity information such as usage data and device information; professional or employment-related information including job title and company details; and inferences drawn from personal information to create profiles about preferences and characteristics.

c) Rights Under California Law. California residents have the right to know what personal information we collect, use, and disclose; request deletion of personal information subject to certain exceptions; opt out of the sale of personal information (though we do not sell personal information); and not be discriminated against for exercising their privacy rights. You may exercise these rights by contacting us using the methods described in this Privacy Policy.

d) Authorized Agents and Verification. California residents may designate an authorized agent to make privacy requests on their behalf. We may require verification of your identity and the agent's authorization before processing such requests. We will not discriminate against you for exercising your rights under California law, including by denying services, charging different prices, or providing different quality of services.

9. OTHER STATE PRIVACY LAWS AND COMPLIANCE

a) Multi-State Privacy Compliance. We comply with applicable state privacy laws in jurisdictions where we operate or serve customers, including laws in Virginia, Colorado, Connecticut, Utah, and other states that have enacted comprehensive privacy legislation. These laws may provide you with additional rights regarding your personal information, including rights to access, correct, delete, and opt out of certain data processing activities.

b) State-Specific Rights and Procedures. Depending on your state of residence, you may have rights similar to those described for California residents, including the right to confirm whether we process your personal information, access and port your data, correct inaccuracies, delete personal information, and opt out of targeted advertising or the sale of personal information. The specific procedures and timelines for exercising these rights may vary by state.

c) Appeals Process. If we decline to take action on a privacy request you have submitted under applicable state law, you may have the right to appeal our decision. We will provide information about how to appeal in our response to your request, and we will respond to appeals within the timeframes required by applicable law.

10. INTERNATIONAL PRIVACY FRAMEWORKS

a) European Data Protection Compliance. For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We rely on various legal bases for processing, including performance of our contract with you, compliance with legal obligations, protection of vital interests, and our legitimate interests in providing and improving our Services.

b) Data Protection Officer and EU Representative. We have appointed a Data Protection Officer to oversee our compliance with European data protection requirements. EU residents may contact our Data Protection Officer regarding privacy matters, complaints, or exercise of rights under GDPR. Contact information for our Data Protection Officer is provided in the Contact section of this Privacy Policy.

c) Cross-Border Transfer Mechanisms. When transferring personal data from the EEA, UK, or Switzerland to other countries, we implement appropriate safeguards such as standard contractual clauses approved by relevant authorities, adequacy decisions, or other legally recognized transfer mechanisms to ensure adequate protection of your personal data.

11. COOKIES AND TRACKING TECHNOLOGIES

a) Types of Cookies and Technologies Used. We use several types of cookies and similar tracking technologies on our Services, including essential cookies that are necessary for the basic functionality of our platform, performance cookies that help us analyze usage and improve our Services, functional cookies that remember your preferences and settings, and targeting cookies that may be used to deliver relevant advertising and content.

b) Third-Party Cookies and Analytics. Our Services may include third-party cookies and tracking technologies from partners such as Google Analytics for website usage analysis, customer support platforms for chat functionality and user assistance, payment processors for secure transaction processing, and marketing platforms for campaign effectiveness measurement and optimization.

c) Cookie Management and Control. You can control and manage cookies through your browser settings, and most browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our Services and your user experience. You may also opt out of certain tracking and advertising cookies through industry opt-out mechanisms and preference centers.

d) Do Not Track Signals. Our Services do not currently respond to Do Not Track (DNT) browser signals or similar mechanisms. However, you can use the cookie and privacy controls described above to manage tracking and data collection preferences.

12. SECURITY MEASURES AND DATA PROTECTION

a) Technical Security Measures. We implement comprehensive technical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include industry-standard encryption for data transmission and storage, secure network infrastructure and firewalls, access controls and authentication systems, regular security monitoring and threat detection, and secure software development practices and vulnerability management.

b) Organizational Security Measures. Our organizational security measures include employee training on data protection and privacy requirements, background checks and confidentiality agreements for personnel with access to personal information, incident response procedures for security breaches or data incidents, regular security audits and compliance assessments, and partnerships with reputable third-party security providers.

c) Data Breach Notification. In the event of a security incident that affects your personal information, we will notify you and relevant authorities as required by applicable law and within the timeframes specified by such laws. We will provide information about the nature of the incident, the types of information involved, steps we are taking to address the incident, and recommendations for protecting yourself from potential harm.

d) Limitations of Security. While we implement strong security measures, no system or transmission of data over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you acknowledge that you provide information at your own risk. We encourage you to take steps to protect your own information, such as using strong passwords and keeping your login credentials confidential.

13. CHILDREN'S PRIVACY AND AGE RESTRICTIONS

a) Age Requirements and Restrictions. Our Services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not use our Services or provide any personal information to us. Our Terms of Service require users to be at least 18 years old or have parental consent for use of the Services.

b) Parental Notification and Consent. If we learn that we have collected personal information from a child under 18 without verifying parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have information from or about a child under 18, please contact us immediately using the contact information provided in this Privacy Policy.

c) School and Educational Use. If our Services are used in educational settings where students under 18 may be involved, we require appropriate consent from schools, parents, or guardians as required by applicable laws such as the Family Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA).

14. MARKETING COMMUNICATIONS AND PREFERENCES

a) Marketing Communication Types. We may send you various types of marketing communications, including email newsletters with product updates and industry insights, promotional offers and information about new features or services, invitations to webinars, events, and educational content, and surveys and feedback requests to improve our Services. These communications are designed to provide value and keep you informed about developments relevant to your use of our platform.

b) Consent and Opt-In Procedures. We will only send you marketing communications where we have obtained appropriate consent or where permitted by applicable law. For email marketing, we typically require explicit opt-in consent, and we provide clear information about what types of communications you can expect to receive and how frequently we may contact you.

c) Unsubscribe and Preference Management. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link included in our emails, updating your communication preferences in your account settings, or contacting us directly. We will process opt-out requests promptly, typically within 10 business days, though you may receive previously scheduled communications during this processing period.

d) Transactional Communications. Please note that even if you opt out of marketing communications, we will continue to send you important transactional and service-related communications that are necessary for your use of the Services, such as account notifications, billing information, security alerts, and customer support responses.

15. BUSINESS TRANSFERS AND CORPORATE CHANGES

a) Merger and Acquisition Scenarios. In the event that we are involved in a merger, acquisition, sale of all or a portion of our assets, bankruptcy, or other business transaction, your personal information may be among the assets transferred to the acquiring party or other involved entities. We will provide notice of such transfers and any changes to the handling of your personal information as required by applicable law.

b) Due Diligence and Transaction Processing. During the due diligence process for potential business transactions, we may share certain information with potential buyers, investors, or advisors under appropriate confidentiality agreements. Such sharing will be limited to what is necessary for the transaction and will include appropriate safeguards for protecting your personal information.

c) Successor Privacy Obligations. Any successor entity or buyer of our business will be required to honor the privacy commitments made in this Privacy Policy with respect to personal information collected prior to the transaction, unless you consent to different handling of your information or are provided with notice and opportunity to opt out of such changes.

16. UPDATES AND CHANGES TO PRIVACY POLICY

a) Policy Modification Procedures. We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will provide notice through appropriate means, such as posting a prominent notice on our website, sending an email notification to registered users, or providing notice through our Services.

b) Effective Date and Implementation. Changes to this Privacy Policy will become effective on the date specified in the updated policy. For material changes that may adversely affect your rights or significantly change how we handle your personal information, we will provide at least 30 days' advance notice and may require your affirmative consent to continue using the Services.

c) Version Control and Archive. We maintain records of previous versions of this Privacy Policy and can provide copies of earlier versions upon request. The current version will always be available on our website with the "Last Updated" date clearly indicated at the top of the policy.

17. CONTACT INFORMATION AND PRIVACY INQUIRIES

For any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us using the following information:

General Inquiries:
Email: contact@sonicfiretech.com

Address: Address: 2067 W 41^st Street Cleveland, OH 44113

We will respond to privacy inquiries and requests within the timeframes required by applicable law, typically within 30-45 days depending on the complexity of the request and applicable legal requirements. For your protection, we may need to verify your identity before processing certain requests or providing access to personal information.

This Privacy Policy is effective as of the date listed above and applies to all information collected by us on or after such date. Your continued use of our Services constitutes acceptance of this Privacy Policy and any updates or revisions.